Website Information & Privacy

Privacy Policy

Effective date: July 22, 2026

This policy explains how The Sheppe Group may collect, use, protect, and disclose information obtained through this website. It applies to website activity and general inquiries, while patient medical information is addressed separately under the Notice of Privacy Practices.

Scope of This Policy

This policy applies to information collected through The Sheppe Group website, including information submitted through contact or consultation request forms. It does not replace the separate Notice of Privacy Practices, which describes how protected health information may be used and disclosed in connection with patient care.

Using this website does not create a clinician-patient relationship. A clinician-patient relationship begins only after the practice has accepted a person for care and the parties have completed the appropriate intake and consent process.

Information We May Collect

We may collect information that you choose to provide, such as your name, email address, telephone number, preferred method of contact, general reason for contacting the practice, and any information you enter into a website form or email.

The website and its service providers may also collect limited technical information, such as browser type, device type, approximate location derived from an internet protocol address, pages viewed, referring pages, and general site interaction data.

Please do not use ordinary website forms or email to send urgent, highly sensitive, or extensive clinical information. Website and email communications may not be continuously monitored and should not be used for emergencies.

How Information May Be Used

Information may be used to:

  • Respond to inquiries and consultation requests.
  • Determine whether the practice may be an appropriate fit.
  • Schedule or coordinate administrative communications.
  • Operate, secure, maintain, and improve the website.
  • Comply with legal, regulatory, professional, and recordkeeping obligations.
  • Protect the rights, safety, and security of visitors, patients, clinicians, and the practice.

How Information May Be Shared

We do not sell personal information. Information may be shared with service providers that support website hosting, form delivery, email, scheduling, analytics, security, or other business operations, subject to appropriate contractual and legal safeguards where required.

Information may also be disclosed when required by law, legal process, professional obligations, or when reasonably necessary to protect health, safety, rights, or property.

Clinical information maintained by the practice is handled according to applicable health privacy laws and the practice's Notice of Privacy Practices.

Cookies and Website Technologies

The website may use cookies and similar technologies that are necessary for security, site functionality, preferences, performance measurement, and basic analytics. The availability and behavior of these technologies may depend on the website platform and the choices configured by the practice.

Because health-related browsing can be sensitive, the practice seeks to limit unnecessary tracking and does not intend to use website technologies to disclose sensitive health information for targeted advertising.

You may adjust cookie controls through your browser. Disabling certain technologies may affect website functionality.

Security and Retention

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No website, email service, or internet transmission can be guaranteed to be completely secure.

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including administrative, clinical, legal, security, and recordkeeping needs.

Your Choices

You may choose not to submit information through the website and may contact the practice by telephone instead. You may also request that the practice review or correct contact information you previously submitted, subject to applicable legal and recordkeeping requirements.

Rights relating to medical records or protected health information are described in the Notice of Privacy Practices.

Children and Minors

This website is intended for use by adults, including parents and legal guardians seeking information about services for a minor. Minors should not independently submit personal information through the website without the involvement of a parent or legal guardian, except where applicable law permits otherwise.

Changes to This Policy

We may revise this policy as website practices, services, or legal requirements change. The current version will be posted on this page with its effective date.

Contact Us

Questions about this website privacy policy may be directed to:

The Sheppe Group 122 East 42nd Street, 32nd Floor New York, NY 10168 (646) 859-8585 sheppemd@sheppegroup.com